FAQs

Outdoor Activities: For hikers, backpacking with a dog in a specially designed carrier can help manage challenging terrain. It keeps the dog safe and allows the owner to hike without leaving their pet behind!

Health or Mobility Issues: Older dogs or those with health problems, like arthritis, DM or other injuries, might struggle with long walks. A backpack allows their owner to transport them comfortably without causing additional strain. The Dodo even gave The Maxine One their “paw of approval,” saying it was the perfect carrier for dogs with mobility issues!

Travel Convenience: In crowded or busy urban environments, a backpack carrier can be a practical way to keep your dog safe and out of the way, especially if the dog gets anxious or if there are restrictions on pets in certain areas. It’s also less cumbersome than traditional carriers or shoulder bags, making it easier and more efficient for us humans to get around! Use it on public transportation or in places where dogs generally aren’t allowed.

Training or Socialization: Sometimes, carrying a dog in a backpack can help with training or socializing them, especially if they're nervous about new environments or situations.

1000% yes. If you need more convincing, just take a look at all the happy dogs and their owners on our Instagram page!

The Maxine One was developed with the support and guidance of orthopedic veterinarians and canine physical therapists. We worked to optimize the design of our backpacks to safely support every kind of dog, even those who are differently-abled. That said, we cannot offer any medical recommendation for your specific dog with their specific condition. If your dog has a pre-existing orthopedic or neurological condition, we recommend consulting your veterinarian before purchasing a backpack.

Maxine

Brodie

Take our Sizing Quiz!

In order to determine the backpack that’s right for your chonk, please measure their back length and girth, and then refer to our sizing charts to determine the right size!

• To measure back length: measure the distance from the base of your dog’s neck to the base of your dog’s tail (or top of their tush, if they don’t have a tail!)
• To measure chest girth: measure the circumference of the widest part of your dog’s chest, usually around the ribcage or just behind the front legs. Make sure to give them a big hug while you’re down there
  

Please check our return policy here.

We currently ship to 147
countries, worldwide! For a full list of counties, please click here.

Unfortunately, we are currently unable to ship to APO addresses. We apologize for the inconvenience!

For your convenience, international duties and taxes are paid at the time of checkout.

A reFURbished bag is a backpack that was returned after being used maybe once or twice, or maybe not at all. Most of our returns occur because customers order the wrong size bag, so we decided to put these like-new backpacks back into stock and offer them to you at a discount! ReFURbished products:

• Have no cosmetic or functional flaws
• Are like-new
• Might have some leftover doggy glitter (pet hair) which we do our best to lint-roll. But as you all know, some pet hair is inescapable.
  

Our backpacks are made in Vietnam and the Lil Gulp, our doggy water bottle, is made in China.

Our backpacks are not TSA approved. HERE is a link where you can read about what is required in a carrier to be TSA approved.

Please hand wash your backpack with soap and warm water, and air dry. We do not recommend using a washing machine.

You can reach out to us directly through our Contact Us form. Please click the link, fill out your details, and we'll get back to you as soon as possible. We're happy to assist with any inquiries you may have!

Each Maxine One bag undergoes rigorous testing to ensure that it is more than safe enough to carry your little chonk. The bags are constructed with the highest quality products, including special high strength buckles, auto-lock zippers, and high density fabric, making them functionally superior, safe, and comfortable!

We recommend giving your chonk a break and letting them stretch their legs after one hour of riding.

Of course! The Maxine One backpack comes in two sizes, small and medium, and each size is built to support a variety of different breeds.

• The Maxine One S is recommended for breeds similar in size to Shih Tzus, Dachshunds, Mini Poodles, Pomeranins, Maltese, Havanese, and Mini Terriers. Please measure your dog and ensure they fit within the sizing guidelines before purchasing!
• The Maxine One M is recommended for breeds similar in size to Cocker Spaniels, Beagles, Shiba Inus, Mini Schnauzers, and Small Terriers. Please measure your dog and ensure they fit within the sizing guidelines before purchasing

Each Brodie One bag undergoes rigorous testing to ensure that it is more than safe enough to carry your big dawg. The bags are constructed with the highest quality products, including special high strength buckles, auto-lock zippers, and high density fabric, making them functionally superior, safe, and comfortable!

We recommend giving your chonk a break and letting them stretch their legs after one hour of riding.

Of course! We designed this bag to fit a wide range of body types, with an advanced ergonomic design that will allow you to comfortably carry a large dog on your back, no matter your size.

With the Brodie One bag, you can do literally ANYTHING with your big dawg on your back – as long as you are being safe and have experience doing those activities. Activities include but are not limited to:

• Hiking
• Biking
• Jet-Skiing
• Running Errands
• Commuting on the Train (dogs are required to be in bags to ride the MTA in NYC)
  

Our bottles are made with sustainable, BPA-free materials, including Ecozen and quick-dry silicone.

Ecozen is an eco-friendly, recyclable material, made from sustainable sources. Ecozen bottles are designed to be extremely durable, and are free of harmful chemicals.

Silicone is a popular material for reusable water bottles due to its flexibility and durability. It can withstand a wide range of temperatures, from -65 degrees F to 400 degrees F. It’s non-toxic, easy to clean, and extremely lightweight. Our quick-drying silicone eliminates leftover water in the trough after your dog finishes drinking, which helps prevent excess water from getting on your stuff!

While the transparent bottle and filter cradle are top-rack dishwasher safe, the silicone trough is not dishwasher safe. We recommend hand washing the silicone trough with warm water and soap.

The Lil Gulp is the ultimate doggy hydration accessory, whether you’re out on an adventure, or just lying about the house. You can hold the bottle in the air, allowing your dog to drink from the trough, or use our unique lay-flat design to allow your dog to drink from the trough as it rests on the ground.

We also designed a gorgeous carabiner which you can use to clip your doggy water bottle to your dog backpack, leash, or…well…clip it anywhere!

Your new Lil Gulp comes with a carbon filter already inside! Before using the bottle, be sure to remove the carbon filter, and thoroughly wash the entire bottle. Replace the carbon filter in the cradle, and run water through the filter mechanism three times to remove any excess carbon sediment before giving any water to your dog.

We recommend replacing your carbon filter every three months.